Privacy Policy

When you visit our website or engage with our services, we collect several types of information to provide you with the best possible learning experience.

• Personal details you provide during account registration, including your name and email address
• Learning progress data and course completion statistics
• Technical information about your device and browser settings
• Communication preferences and feedback you share with us
• Location data based on your IP address for content personalization

We also automatically collect certain information through cookies and similar technologies to improve site functionality and analyze usage patterns.

Your data helps us create a personalized and effective learning environment. We use this information to deliver educational content, track your progress, and communicate important updates about our services.

Specifically, we use your information to customize learning paths, send relevant course recommendations, provide technical support, and ensure our platform operates smoothly. We may also use aggregated, anonymized data for research purposes to enhance our educational offerings.

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our systems use encryption, secure servers, and regular security audits.

• SSL encryption for all data transmission between your device and our servers
• Regular security assessments conducted by qualified professionals
• Restricted access to personal data on a need-to-know basis
• Secure backup systems with encrypted storage
• Employee training on data protection best practices

While we strive to protect your information, no internet transmission is completely secure. We recommend using strong passwords and keeping your account credentials confidential.

Under UK data protection laws, you have several important rights regarding your personal information. You can exercise these rights by contacting us using the information provided below.

• Access your personal data and receive a copy of the information we hold
• Correct inaccurate or incomplete personal information
• Request deletion of your personal data in certain circumstances
• Object to processing of your personal data for specific purposes
• Withdraw consent where processing is based on your agreement

If you wish to exercise any of these rights, please contact us with specific details about your request. We'll respond within one month and may need to verify your identity before processing certain requests.

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information is typically kept for the duration of your relationship with us, plus an additional period for legal compliance.

Some of our service providers may be located outside the UK. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with UK data protection standards.

If you have questions about this privacy policy, want to exercise your data protection rights, or have concerns about how we handle your information, please get in touch with us.

We aim to respond to all privacy-related inquiries within 48 hours. For complex requests requiring detailed investigation, we may need up to one month to provide a complete response.